Order return and cancellation

Order return and cancellation 

According to current Greek law, the consumer maintains the right to return the product he/she ordered (except for products that are mentioned in paragraph “special category of products/parts”) within ten (10) days from the day delivered. The only condition is that the product returned must be in the exact condition delivered with its packaging intact. In case of product return shipment expenses are charged to the buyer. Purchase receipts must be included. In case that damaged or different products are delivered from the ones ordered, then the customer may return it. Shipment for their return will be charged to our shop. We will substitute the product with a new one or customer’s money will be returned if he/she does not wish to buy it any more. All these may take place under the condition that the damaged product is recognized during delivery time, otherwise it is considered that products were delivered in good condition. Return of products that belong to the special category of products/parts is not accepted under any circumstances, except in the case that a damaged or different product was sent Order cancellation is feasible only in a short period of time after the order is given and always before it comes into state of final execution. For products that belong to the special category of products/parts consumer can cancel their order only if our shop has not ordered it from our suppliers. In case of product return if buyer was charged money, it will be returned within thirty (30) days.